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CPA ElderCare - PrimePlus: A Practitioner's Resource Guide - Third Edition

Author: Jay H. Kaplan, CPA, Pamela W. Kaplan, MSW, LISW, George A. Lewis, CPA
Publisher: AICPA
Availability: In Stock
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Description

This third edition of CPA ElderCare/PrimePlus Services: A Practitioner’s Resource Guide contains various updates to help you stay on top of ElderCare/PrimePlus concerns and advise your clients accordingly. We’ve made a number of changes to the book to make resources easier to find and link to. Updates include:

  • Medicare Part D prescription drug programs
  • Medigap Supplement plans A-J
  • Original (fee-for-service) versus Medicare Advantage (managed-care)
  • Federal and state programs for the elderly, including new rules covering Medicare, Medicaid and Social Security

The National Association of Insurance Commissioners has once again been kind enough to allow us to reprint their updated Shopper’s Guide to Long-Term Care Insurance. We’ve updated and expanded the companion CD-ROM and created easy links to all the organizations, agencies and services you and your clients need access to via the Associations and Other Resources link from the CD-ROM. These resources include:

  • Federal Agencies
  • Health and Aging Associations
  • State Agencies on Aging
  • State Long-Term Care Programs
  • State Offices on Aging
  • State Vocational and Rehabilitation Offices
  • State-by-State Elder Abuse Hotlines
  • Telecommunications Services for Deaf and Speech-Impaired People
  • The Better Business Bureau
  • Where to Learn More About Aging

As always, you can print and customize the practice aids and/or use the PowerPoint presentation to introduce CPA ElderCare/PrimePlus services to your clients (the presentation helps standardize the information provided to the public about these services).

Table of Contents

Untitled Document
  • List of Illustrations (in publication)
  • List of Illustrations (in publication and on CD-ROM)
  • Preface
  • Acknowledgments
  • Chapter 1: CPA ElderCare/PrimePlus Services, the AICPA, and the Marketplace
    • Description and Background of CPA ElderCare/PrimePlus Services
      • Why Does a Consumer Need Exist?
      • What Does the Target Market for These Services Look Like?
      • What Are CPA PrimePlus Services and How Do They Differ From CPA ElderCare Services?
      • ElderCare/PrimePlus Services and Personal Financial Planning
    • Case Study
    • Understanding Aging and Old Age
    • CPA ElderCare/PrimePlus Topic List
      • CPA ElderCare/PrimePlus Competencies Checklist
    • PowerPoint Presentation for Professionals
      • Personalizing Your Presentation
  • Chapter 2: Overview of Aging
    • Test Your Knowledge of Aging
    • The Older American Demographic
    • Aging, Baby Boomers, and the Sandwich Generation
    • U.S. Census Bureau Data
    • Common Myths About the Elderly and Aging
    • Common Age-Related Changes
      • Coping Strategies for Normal Age-Related Changes
    • Dementia
      • Alzheimer’s Disease
      • Parkinson’s Disease
      • Normal Pressure Hydrocephalus
      • Dementia with Lewy Bodies
      • Multi-Infarct Dementia
      • Creutzfeldt-Jakob Disease
    • Elder Abuse
      • What Is Elder Abuse?
      • Why Does Elder Abuse Occur?
      • State and Local Agencies to Contact for Elder Abuse Protection
      • Elder Abuse and the Law
    • Disabled Elders
      • The Olmstead Decision
      • Executive Order for Community-Based Alternatives for Individuals with Disabilities
      • In the Spotlight: The New Freedom Initiative
  • Chapter 3: How to Build an ElderCare/PrimePlus Practice
    • How to Generate Internal Enthusiasm for the Service
    • Kinds of Marketing Needed
      • Direct Contact
      • Requests for Referrals
      • Speeches
      • Firm Newsletter
      • Brochures
      • Individualized Letters
      • Advertising
      • Public Relations
      • Web Site
      • Sales Calls
    • How to Approach a Potential Client
      • Price Comparison Worksheet
    • Generating Leads From Existing Clients
    • Client Referral Sources
    • Networks and Strategic Alliances
    • How to Market Long Distance
    • Business-to-Business
  • Chapter 4: Understanding With the Client, Engagement Letters, and Planning
    • Understanding With the Client and Engagement Letters
      • Unique Situations
      • Elements of the Understanding With the Client and Engagement Letters
      • Some Final Points on the Understanding With the Client and Engagement Letters
      • Sample Engagement Letters
    • The Planning Process
    • Staffing
      • Willingness to Work With Older Adults
      • Chemistry
      • Age and Gender Considerations
      • Continuity of Staff
      • Use of Specialists
      • Supervision
      • Training
    • The Multidisciplinary Team
      • Members of the Multidisciplinary Team
    • Creating an Inviting Environment for Your Elderly Clients
  • Chapter 5: Quality Control, Best Practices, and Risk Management
    • Quality Control
      • Independence, Integrity, and Objectivity
      • Personnel Management
      • Acceptance and Continuance of Clients and Engagements
      • Engagement Performance
      • Monitoring
    • Best Practices
      • Practice Administration
      • Financial Recordkeeping
      • Control of Cash
      • Handling of Currency
      • Cash Receipts
      • Cash Disbursements
      • Account Transfers
      • Bank Reconciliations
      • Bookkeeping Systems
      • Medical Claim Forms
      • Bookkeeping Records
      • Computer Records
      • Filing and Safekeeping of CPA ElderCare/PrimePlus Client’s Records
    • CPA ElderCare/PrimePlus Risk Management
      • The Roles of an Insurance Agent
      • How ElderCare/PrimePlus Affects Traditional Property and Casualty Risks
      • Fidelity Bonds
      • Managing Professional Liability Risk
  • Chapter 6: Engagement Services, Professional Standards, and Reporting
    • CPA ElderCare/PrimePlus Engagement Services
      • Direct Services
      • Assurance Services
      • Consulting Services
    • Professional Standards and Reporting
      • AICPA Code of Professional Conduct
      • Compilations and Reviews
      • Attestation Services and Applying Agreed-Upon Procedures
      • Agreed-Upon Procedures Engagements
      • Consulting Services
      • Auditing Services
      • Reporting and Report Examples
      • Where to Obtain the Professional Standards
      • The Gramm-Leach-Bliley Act
  • Chapter 7: Federal and State Programs for the Elderly
    • Medicare
      • Who Is Eligible for Medicare?
      • Medicare Advantage (Medicare Part C)
      • Part D: Prescription Drug Coverage
      • Medicare/Medicaid Administration: The Centers for Medicare and Medicaid Services
      • Other Common Medicare Questions
    • Medicaid
      • Medicaid and Medicaid Planning
      • Transfer of Assets
      • Estate Recovery Provision
      • Treatment of Trusts
      • Spousal Impoverishment
      • Nursing Facility Services for Individuals Age 21 and Older
      • Medicaid Payments for Nursing Facility Services
      • Medicaid Third-Party Liability
    • The Medicare/Medicaid Relationship
    • Social Security
      • Social Security Snapshot
      • Social Security Basics
    • Veterans’ Benefits and Information
    • Advance Directives
      • Patients’ Rights
      • Advance Directives
      • Additional Information
    • The National Family Caregiver Support Program
      • Frequently Asked Questions
      • Contact Information
    • Glossary of Medicare and Medicaid Terms
  • Chapter 8: Hearth and Home Alternatives
    • Housing Options
      • Independent Living Communities
      • Assisted Living Facilities
      • Nursing Homes
      • Personal Care Homes
      • Respite Care
      • Other Living Arrangements for Older Adults
      • Resources: Organizations and Associations
    • Staying at Home
      • Home Health Care Agencies
    • Skilled Nursing Facilities and Medicare
    • Choosing a Nursing Home
      • The Centers for Medicare and Medicaid Services
      • Step-by-Step Process for Choosing a Nursing Home
    • Long-Term Care Resources
      • Long-Term Care Ombudsmen
      • State Survey Agencies
      • Insurance Counseling and Assistance
    • Funding the Cost of Aging
    • Suggested Publications
  • Chapter 9: Long-Term Care Insurance
    • Long-Term Care Options
    • Payment Options
    • Long-Term Care Insurance Facts
    • Understanding Long-Term Health Care Insurance
      • Deciding Whether to Buy a Policy
      • Deciding When to Buy a Policy
      • Resources
    • A Shopper’s Guide to Long-Term Care Insurance
  • Chapter 10: Funeral Planning
    • Federal Trade Commission Rule
      • The General Price List
      • Prohibited Misrepresentations
    • Statement of Funeral Goods and Services Selected: Cost Information and Disclosures
      • Cost Information
      • Disclosures
    • Pre-Need Planning
      • Prepaying
    • Veterans Benefits
      • Eligibility
      • Headstones and Markers
    • Industry Trends
      • Consolidation
      • Increased Calls for Oversight
      • Practice Issues
    • Sources for Further Information
  • Chapter 11: Sample Documents and Checklists
    • Sample Marketing Brochure
    • Sample Direct Mail Letter to Elder Person
    • Sample Direct Mail Letter to Child of Elder Person
    • Potential ElderCare/PrimePlus Clients Worksheet
    • Cash Flow Worksheet for Potential Offering of CPA ElderCare/PrimePlus Services
    • Detailed Information on Potential ElderCare/PrimePlus Client
    • Sample Response Letter for CPA ElderCare/PrimePlus Services Inquiry
    • Sample Press Release
    • Sample Engagement Letters
      • Elderly Person Contracting With the CPA Directly
      • Attorney in Fact for Elderly Person Contracting With the CPA
      • Sample Engagement Letter With Agency Agreement
      • Sample Agency Agreement for Receipts and Disbursements
    • Estimated Revenues
    • Sample Contract With Elderly Person for Banking and Accounting Assistance Only
    • Consideration of Potential Liabilities Checklist
    • Client Forms
      • Sample Client Intake Form
      • Sample Client Information Form
      • Sample Client Assessment Form
    • Sample Care Plan Form
    • Monthly Price Comparison Worksheet
    • Document Inventory Checklist
    • Document Inventory Control
    • Monthly Engagement Checklist
    • Snowbird Checklist
    • Home Care Agency Checklist
    • Helping Clients Stay at Home Questionnaire
    • Home Evaluation Checklist
    • Nursing Home Checklists
      • Nursing Home Checklist—Quick Form
      • Nursing Home Checklist—Comprehensive
    • Receipts and Expenditures Worksheet
    • Review Checklist for Wills
    • Sample Nontraditional Report
    • Oral Report Memo to the File
    • Sample Agreed-Upon Procedures Report
    • Long-Term Care Insurance Policy Checklist
  • Chapter 12: PowerPoint Presentation for Clients
    • PowerPoint Presentation for Clients
      • Personalizing Your Presentation
  • Chapter 13: Frequently Asked Questions
    • General
    • Competencies
    • Engagement Issues
    • Professional Considerations
    • Marketing
    • Case Studies for CPAs
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Excerpts

PREFACE

This third edition of the CPA ElderCare/PrimePlus Services: A Practitioner’s Resource Guide, contains various updates to help you stay on top of ElderCare/PrimePlus concerns and advise your clients accordingly. We’ve also made a number of changes to the book’s companion Toolkit CD-ROM to make resources easier to find and link to.

  • We’ve added information about Medicare Part D prescription drug programs; Medigap Supplement plans A-J; and Original (fee-for-service) versus Medicare Advantage (managed-care) plans all of which have such a profound affect on the lives of aging clients and their caregivers.
  • We’ve updated and expanded information on federal and state programs for the elderly, including new rules covering Medicare, Medicaid, and Social Security that you and your aging clients need to know.
  • The National Association of Insurance Commisssioners has once again been kind enough to allow us to reprint their updated Shopper’s Guide to Long-Term Care Insurance.
  • Information is the lifeblood of any profession. In the financial and non-financial services field, the information explosion has challenged CPAs to seek information in the fastest and most cost-effecive way possible. Associations and organizations are one of the best sources of information for aging clients. They are generally focused on one specific area and produce accurate and often voluminous information. Because links to, address and phone numbers for these organizations change so frequently, we’ve updated and expanded the companion CD-ROM to include the organizations, latest contact information: name, address, phone (toll-free number if one exists), fax number, Web site (if one exists), and description. We’ve created easy links to all the organizations, agencies and services you and your clients need access to within the Associations and Other Resources link from the CD-ROM interface. These resources include:
    • Federal Agencie
    • Health and Aging Associations
    • State Agencies on Aging
    • State Long-Term Care Programs
    • State Offices on Aging
    • State Vocational and Rehabilitation Offices
    • State-by-State Elder Abuse Hotlines
    • Telecommunications Services for Deaf and Speech-Impaired People
    • The Better Business Bureau
    • Where to Learn More About Aging

Plus, you can still print and customize the practice aids, use the PowerPoint Presentation to introduce CPA ElderCare/PrimePlus services to your clients (the presentation helps standardize both the description and information provided to the public about these services), and instantly access targeted associations and organizations on the Internet.

About CPA ElderCare/PrimePlus Services

Surveys suggest that today’s Baby Boomers will likely spend more years caring for a parent than their own children. These individuals know firsthand the meaning of the “sandwich generation,” a phrase used to describe the growing number of adult children who feel the squeeze of caring for the needs of an aging parent or other relative and the demands of their own children, spouses, and careers. CPA ElderCare/PrimePlus services cover clients who are younger than 65 but who can use the strengths and competencies of a qualified CPA in managing the financial details of aging, in cash flow planning and budgeting, preand post-retirement planning, insurance reviews, and other areas.

The aging of the Baby Boomers, the largest generation in American history, has begun. According to the Census Bureau’s “middle series” projections, the elderly population will more than double between now and the year 2050, to 80 million. By that time, as many as one in five Americans could be elderly. Most of this growth in the age 65+ adult population will occur between 2010 and 2030, when the Baby Boom generation enters their retirement years. CPA ElderCare/PrimePlus services has three primary markets: the current 65+ age population, the adult children or relatives of the 65+ population, and families of special needs who need assistance with the process of aging in our society.

Even though practitioners may believe they have limited need for some of the material provided, we suggest that practitioners review each section of the Guide. To a great extent, a practitioner’s ability to provide appropriate services and assistance depends on a high level of knowledge about the network on aging that exists in the United States.

The AICPA/CICA ElderCare/PrimePlus Task Force of the American Institute of Certified Public Accountants has worked diligently to consider the opportunities for growth as well as concerns about entering this area of practice. The services you provide reflect your firm’s skill, knowledge, and ability. We challenge you and your staff to offer only the highest standard of service and to commit to affiliating with other licensed professionals to maintain a cohesive standard of excellence throughout the industry.

A NOTE ABOUT TERMS

For convenience, most of the references in this publication refer to CPA ElderCare/PrimePlus Services. However, many of the forms and documents included in the publication can be effectively used by Canadian chartered accountants. Therefore, the term CPA should be read as including CAs.

Also, the terms elderly and older are used interchangeably throughout the publication to refer to clients and potential clients of the service. In light of cultural sensitivities to the choice of terminology, practitioners can choose to use the latter term where occasion or usage concerns warrant

Thank you.

American Institute of Certified Public Accountants, Inc.

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Paperback 2008
Product# 022511
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